1. Q: Do you have your own factory ?

A: Yes, we are a manufacturer with our own factory and mounlds and production line.

2. Q: How many kinds of products in your factory ?

A: we have a large range of products, led table, led chair/stool/sofa, ice bucket, led lamp, bar counter, flower pot, other decors,..

3. Q: May I see the sample first ?

A: Of course, we're glad to provide the sample for you to test in advance

4. Q: Do you have relevant certificates ?

A: Yes, we have CE&ROHS certificates, so please be rest assured to purchase.

5. Q: How can I pay for my order?

A: We accept the following payments: T/T(bank transfer), Western Union. Usually, we ask for a 30% deposit before production and a 70% balance paid before shipping

6. Q: How about the shipping ?

A: the most favorable shipping method is by sea, but we also suggest shipping by sir if your order is not big and there's big international airport around your place and sample is usually shipped by express like FedEx, DHL

7. Q: Other problems

LEAD TIME: Usually, our lead time is 7-15 workdays for ordinary order.

QC & QA: Our professional QC check the materials,products strictly.and our QA offer the full inspection of goods before shipment to assure everything is ok.

PACKING: Export standard packing or according to the buyer's requirement.

8. Q: Warranty:

1) Warranty time: LED lamp warranty for one year, case guarantee for two years

2) Products returned within the warranty period must been Huajun Crafts Products Factory Limited,Ltd Product.Products of unknown sources or without valid working will not be accepted.